Marketing & Growth
Growth‑Hacking Pitfalls: How a 73% Churn Spike Forced Higgsfield AI to Rethink Ethical Acquisition
It was a rainy Tuesday in March 2024 when our CTO, Maya, shouted across the open-plan office, “We just hit 3,200 new sign-ups in the last 24 hours!” The celebration was short-lived. Within the same afternoon, the support inbox filled with frustrated messages, and the churn dashboard lit up